Frequently Asked Questions

To wash the cover, first, remove the side bolster foam from inside by unzipping the outer bottom panel, followed by unzipping the inner pocket to remove the seat foam. Please see our video guide for some handy tips. Use mild detergent on a gentle, 30 degree celsius wash. Avoid using bleach or fabric softeners. Once washed, allow the cover to air dry completely before reattaching it to the bed. Always check the care label for specific washing instructions.

While Onfour beds are designed with durability in mind and made from high-quality materials, no bed is entirely indestructible. Heavy chewers or very active dogs may eventually wear out any bed.

Onfour beds are designed with a water-resistant (DWR) coated cover to handle spills and accidents. Our beds are not fully water proof.

After multiple washes the DWR coating may fade over time. We recommend using Nikwax product should your cover need reproofing. Please follow the Nikwax instructions carefully.

The size of the dog bed should be based on your dog's size and sleeping habits. Measure your dog while they are lying down to determine the appropriate bed size. The bed should be large enough for your dog to stretch out comfortably. We offer a range of sizes including small, medium, large to accommodate different breeds and sizes.

Memory foam is a type of polyurethane foam known for its ability to conform to the shape of your body. It provides excellent support and pressure relief by distributing weight evenly. Memory foam dog beds are particularly beneficial for older dogs or those with joint pain as they help cushion and support their bodies.

You should wash your dog’s bed cover every 2 weeks to maintain hygiene, especially if your dog has allergies or is prone to accidents. If the bed is heavily soiled or has an odour, you may need to wash it more frequently. Always follow the care instructions provided with the bed to ensure proper cleaning.

Yes, our bed helps with joint pain. These beds provide additional support and cushioning, which is beneficial for dogs with arthritis or other joint issues. Memory foam beds, in particular, offer superior pressure relief and support.

Onfour beds come with a warranty that covers manufacturing defects. The length and specifics of the warranty may vary by product, so please refer to the product details or contact us for more information about the warranty terms for your particular bed.

Onfour bed covers are designed for durability and ease of maintenance. Made from high-quality, washable materials, they are removable and can be cleaned according to the instructions provided. The covers are designed to fit snugly on the bed and maintain their shape and function even after multiple washes.

We offer free standard delivery on orders over £100 within the UK. For international shipping inquiries, please email us at woof@onfourpets.com to discuss options and costs. Orders are typically processed within 2-5 business days, and delivery times may vary based on your location.

To maintain the quality and shape of the cover, it is best to air dry it after washing and NOT tumble dry. Tumble drying can cause shrinkage or damage to the fabric. Always check the care label for specific instructions regarding drying methods.

While our beds are designed with durable and water-resistant fabric coating we recommend using them for indoor use only.

For international shipping, please email us at woof@onfourpets.com to inquire about delivery options, costs, and availability. We’ll be happy to assist with arranging international orders.

Always consider performing a patch test with new grooming products. If your dog has an allergic reaction to the shampoo, stop using the product immediately and contact your vet. Rinse your dog’s coat thoroughly with lukewarm water to remove any residual shampoo.

Always consider performing a patch test with new grooming products. If your dog has an allergic reaction to the deodoriser, stop using the product immediately and contact your vet. Rinse your dog’s coat thoroughly with lukewarm water to remove any residual deodoriser.